Where is Mami Wata based?
Do you accept orders placed outside of the US?
Yes, but it won’t be free shipping.
The shipping will be based on USPS/Fedex/UPS rates.
What is this store’s return and exchange policy?
Due to Hygiene Reasons, No Refunds at this time. Please check the size Carefully Before Placing an Order. Orders placed online cannot be cancelled.
All Jewelry Purchases Qualify For An Exchange Or Store Credit. No Money Refunds at this time.
Returns Must Be Shipped Within 5 Days of Delivery.
If you receive an incorrect item, we will send a return label and send the correct item. Be sure to keep all packaging and contents in tact. Items must not be worn or smell of perfume or laundry detergent. Refunds are not available, only replacements or store credits. .
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 1 to 3 weeks to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 1 and 4 weeks.
How do I pay for my order? Is it secure?
Mami Wata checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Mami Wata has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.